Privacy Policy

Effective Date: 02/10/2025
Company Name: Eveque Leisure Equipment Ltd.
Website: www.eveque.co.uk

1. Introduction
Eveque Leisure Equipment Ltd. are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website and make purchases through our online store. We strictly adhere to the requirements of the General Data Protection Regulation (GDPR) In the UK.

2. Information We Collect
We collect and process the following types of personal data:
• Identity Data: Name, username or similar identifier.
• Contact Data: Billing address, delivery address, email address and telephone number.
• Financial Data: Payment card details (processed securely via third-party payment providers).
• Transaction Data: Details about payments to and from you and other details of products you have purchased.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform.
• Usage Data: Information about how you use our website, products and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information
We use your personal data to:
• Carry out the company’s core activities, including the design, manufacturing, distribution and sale of sports, emergency services and leisure goods.
• Process and deliver your orders.
• Manage payments, fees and charges.
• Communicate with you about your orders or account.
• Provide customer support.
• Improve our website, products and services.
• Send marketing communications (if you have opted in).
• Comply with legal obligations.

4. Legal Basis for Processing
We process your personal data under the following legal bases:
• Contractual necessity – to fulfil our contract with you.
• Legal obligation – to comply with applicable laws.
• Legitimate interests – to improve our services and prevent fraud.
• Consent – for marketing communications and cookies.

5. Sharing Your Information
We may share your data with:
• Payment service providers.
• Delivery and logistics partners.
• IT and system administration providers.
• Professional advisers (e.g. accountants, legal advisers).
• Government authorities if required by law.

We do not sell your personal data to third parties.

6. International Transfers
To process credit/debit card transactions, the bank or card processing agency may check your personal details for authorisation outside the EEA (European Economic Area). Your data will not be transferred outside the EEA for any other purpose.

7. Data Security
We implement appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure or destruction.

8. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including for legal, accounting or reporting requirements.

9. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.

10. Your Rights
Under UK GDPR, you have the right to:
• Access your personal data.
• Request correction of inaccurate data.
• Request erasure of your data.
• Object to processing.
• Request restriction of processing.
• Request data portability.
• Withdraw consent at any time (where applicable).

To maintain the accuracy of our database you can review, update or remove your personal details by emailing info@eveque.co.uk. Any requests will be processed within thirty (30) days at no charge unless they are unfounded or excessive in scope, in which case we reserve the right to refuse or charge for the request.

11. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device when you visit our website. They help us understand how you use our site, remember your preferences and improve your browsing experience. You can manage your cookie preferences through your browser settings.

12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@eveque.co.uk.